March 30th, 2012 by admin
It's 9:00am Monday morning, one of your employees walks into your office with a frantic look on her face. You hold your finger up and motion to her to "hold on a second" as you pick up the phone to make the most important call of the day. There's no dial tone. You open up your email to find out what's going on and your internet is down. Just when matters can't get any worse your computer screen turns blue with an error message that says "fatal error." You look up and ten of your employees are experiencing the same issues. In the past, you would've had to call the phone company, your internet provider and your IT consultant in order to get your business back up and running. Now you can solve all three problems with one call to your unified communications provider.
Unified communications providers have emerged as the predominant technology leaders in today's markets because they have taken sole responsibility for solving all three of these problems for the end user. Historically, many businesses were forced to work with three separate entities in order to solve their technological problems which caused a great deal of frustration for organizations that were simply looking to get back to business.
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