Vertical was founded in 2004 and has been recognized as a leader in advanced communications systems and platforms used for unified communications applications, call centers, mobile initiatives and more. With over 100,000 customer deployments, Vertical continues to develop leading edge products and solutions that enable businesses to engage their employees and better serve customers. Vertical Wave Answers is intended for the every-day end user of the Wave IP unified communications system.
A global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Adopting new software or tools has a major impact on the lives of most users and system administrators. Mitel Customer training can guide you through the transition and help you do your job.