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End of Support for Covad vPBX Equipment
Your current hardware associated with Covad's vPBX Hosted VoIP system has not been supported by Covad for some time now as you have been made aware from earlier ATS correspondence. While ATS has been solely supporting this equipment since Covad's end of support announcement, our ability to provide the level of service that meets our own expectations has become very restricted due to limited resources and discontinued equipment. Since we are unable to deliver appropriate service expectations, it has become necessary for us to end our support for this equipment. Because Covad no longer supports your equipment and ATS is unable to provide your support, your business is at risk with any type of equipment or service failure. We have an alternative solution for your business to mitigate this very high risk that we think you will be excited about. One of our primary objectives as your trusted advisor is to educate you on voice and data technologies that will make a positive impact to your business. To that end, we invite you to join us for one of our 20 minute Webinars to be held every Monday in September starting September 13th at 10:30 am to learn about the current generation of hosted IP solutions and how this current generation provides must more robust solutions and applications that could improve your business continuity and efficiency. To sign up for one of our scheduled webinars, register here, or if have your questions or want more information please e-mail or call your Customer Advocate Chris Hardcastle. Chris can be reached directly at (925) 363-2457. |
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