Toshiba's Strata Call Manager
Awarded Product of the Year!
ATS Communications is proud to announce that Toshiba's Strata Call Manager has been awarded the 2010 Product of the Year from Technology Marketing Corporations (TMC) Customer Interaction Solutions Magazine, a leading publication covering CRM, call centers and teleservices since 1982.
Toshiba's Strata Call Managers delivers a full-featured flexible call control application from your PC, with customized call handling, application integration, presence, Web and Instant Messaging (IM) chat features. Toshiba's Strata Call Manager enhances upon every aspect of the critically acclaimed Net phone in every way by maximizing the flexibility and manageability of everyday business practices on your PC or laptop. Some of the features include:
- Presence Viewer: Displays the status of other users including ACD groups.
- CRM Integration with Screen Pops: Give users the ability to integrate their call management with their CRM application of choice and enjoy screen pops and other integration benefits.
- Customized Call Handling: Gives users the ability to drag-and drop incoming calls to either voice mail or another extension.
CEO of TMC Customer Interaction Solutions Magazine, Rich Tehrani, affirms that Toshiba's Strata Call Manager "Advances contact center technologies" and that it has "demonstrated excellence as well as provided Return on Investment (ROI) for companies of all sizes that use the technology".
ATS Communications is enthusiastic about Toshiba's continued excellence amongst their telecommunication services. As your "Complete Voice and Data Partner", we at ATS are excited to continue delivering award winning solutions to our valued client base.
If interested in learning more about Toshiba's award wining products like the Strata
Call Manager, please contact your ATS Account Manager or Customer Advocate at
(800) 995-4287.
Email Protection Solutions by ATS
If you feel you're the victim of an unsolicited SPAM email list, chances are your business does not have a proper protection filter in front of the email server. SPAM emails are commonly found in both personal and business email accounts. Infected SPAM emails can be accompanied with crippling viruses and information harvesting protocols, which can be very detrimental to your data infrastructure and leave your business vulnerable to security risks if not properly removed.
Increase your work productivity and protect your business from infected emails with ATS's recommended SPAM filters and monthly performance report. With a proper email protection solution in place, your business work productivity will tremendously increase. Below is a recent monthly report of ATS's SPAM filter.
If interested in learning more about email protection or implementing a email performance report, contact the ATS Service Department at (925) 602-1500 or email Service@ATSCommunications.com
Vertical's Leadership Honored
ATS Communications is proud to announce that Technology Marketing Corporation (TMC)
has awarded Vertical IP telephony systems with the 2010 Leadership Award. The Leadership
Award was presented in TMC's publication of Next Generation Networks magazine.
The Leadership Award recognizes Vertical's growth, evolution and distinction between
the applications and services designed for next generation networks and the enabling
technologies that make them possible.
Rich Tehrani, CEO of TMC praised Verticals Wave IP telephony system by stating "Verticals Wave IP system has proven it's exceptional and its innovation has contributed to the transformation of the telecommunications industry."
Technology That Fits Your Business
The evolution of business technology is growing at an extremely a fast rate. Technological terms like "Cloud" and "hosted" services are becoming standard in today's business environment. Companies are reducing costs by outsourcing their major database servers, telephony services and standard computing applications. This evolution to a more data centric infrastructure offers great benefits to reducing cost and maximizing efficiencies, but how do you know if a hosted environment is right for you?
Every year a plethora of new technology vendors enter an already crowded cloud /hosted server and telephony market with a goal to stand above competition and deliver the most cost efficient, application rich service. With the wide variety of hosted and cloud technology providers, businesses are uncertain which solution best fits. Technology vendors often promise that their product or service is superior to its competitors.
ATS Communications helps businesses make the transition of outsourcing their voice and data services. Our goal is to help paint a clearer picture on which solution is best for you and your business.
If you are wondering if cloud/hosted technology is a smart move for your business, let us help educate you on the different options so you can make the best decision for your business.
Contact our Customer Advocate, Chris Hardcastle, and he will help connect you with the right team member to discuss your options
Doing Business Right!
ATS Communications strives to exceed expectations on every project we do. Below are a couple of testimonials from a couple of our most recent new installation projects at Shelter Creek Condominium Owners' Association and Filipex Enterprises.
"What a fabulous experience we had with ATS! Michael Hoskins is wonderful and professional. Thanks!"- Ronnie Rosen
"Thank you for great service!"-Andrew Filipek
Do you have an upcoming project within the next 12 months that will require you to evaluate your voice and/or data infrastructure?
