Trouble viewing this Email? Try viewing it in a web browser.
![]() |
|||||||||
New 911 Laws in Effect -
|
|||||||||
![]() |
|||||||||
What Are the New Laws?
Businesses and Entities Must Comply |
|||||||||
While there is some ambiguity in both laws, the primary requirements listed above leave little question businesses will be required to take steps to insure employees and visitors can directly dial 911 and a notification of the call be sent to a central location/person at the facility providing immediately awareness of the call. Many states have their own 911 calling requirements and neither law supersedes these state laws, however, each business must meet the requirements of Kari's Law and Ray Baum's Act at a minimum. |
![]() |
||||||||
How Do I Meet the New Requirements?The good news is many of the systems installed by ATS can be programmed to meet compliancy, if they are not already. Systems programmed to dial “9” first and then the phone number may require a change in programming to allow a direct call to 911. Sending the notification to a designated recipient within the facility is a more enhanced feature older digital telephone systems may not be able to accommodate. Both pieces are required to meet compliancy. We recommend you contact your ATS account manager (or ATS Service if you do not know your account manager) especially if your system if over 5 years old, to review your current design with our team so we can either schedule to re-program your system or further discuss alternative options. It is our understanding that systems in place prior to February 16, 2020 may be “grandfathered” until the system is upgraded or replaced. There is still some ambiguity regarding what constitutes a “system upgrade” triggering the requirement that the system must comply with the new laws. We expect the FCC will clarify or make a ruling on this at some point soon. To the best of our understanding some older systems which cannot easily be re-programmed have some time to make the necessary changes:
SummaryA horrible experience was made worse because a child could not easily dial 911 from a hotel (business) phone when emergency services were needed which has led to new laws in order to allow people to dial for emergency help without any restrictions. Many business or entity phone systems may need to be re-programmed and/or upgraded or replaced to meet the requirements of these new laws. Older systems that cannot be altered may have as a grace period to make accommodations to meet requirements. Failure to address these new laws can result in penalties and fines. ATS is sharing these laws so you are aware of the responsibility of your organization and is ready to help you identify what is needed and how to best implement the necessary changes to meet the compliancy requirements. We encourage you to contact your ATS account Manager or our ATS Service Center by calling (800) 995-4287, Press 1 for service. Or you can email us at Service@teamATS.com and use the Subject Line Kari's Law to start the process of meeting the new legal requirements. Additional Information and Resources:
This article is intended to provide you with general information regarding the new 911 laws and is not intended to provide specific legal or business advice. If you have any questions about new laws or you need legal advice, we recommend that you contact your attorney. |
|||||||||
ATS Communications, Inc. 2500 Annalisa Drive|Suite 200|Concord, CA 94520|(925) 602-1500 |
|||||||||
You have received this email because you provided your email address to ATS Communications, most likely in the course of a business activity. If you do not want to receive any more mailings, unsubscribe. ![]() |