Sharing How Artificial Intelligence (AI) Will Impact Small to Mid-Sized Businesses

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence

CONCORD, CA – ATS Communications a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications are impacting businesses and the technology that powers those businesses. While AI is still in its early stages, global demand has increased drastically. In fact, Statista projects that there will be "8 billion voice assistants by 2023" and according to the IDC, "75% of commercial enterprise apps will use AI by 2021." As AI continues to expand into ubiquity, small to mid-sized businesses will need to adjust how they operate to take advantage of AI ahead of their competition.

While most businesses are primarily attracted to AI and machine learning in order to improve operational efficiencies, expand research and development capabilities and to streamline customer experience, this is only the tip of the iceberg. "AI is reaching an inflection point and we've been paying close attention," stated Sanford Gladding, President of ATS Communications. "AI and machine learning are revolutionizing how we interact with technology and as a society, we're just beginning to understand its potential on an SMB's profitability."

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