Go beyond business phone service
Unite delivers a robust unified communications experience with phone service, video conferencing, chat, business SMS, file management, and more.
Meet Our Industry-Leading Technology Partners
Powering Your Success
Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality and HD voice.
Securely meet face-to-face with your employees and customers from anywhere with up to 3 video feeds.
Bring your teams together and quickly communicate with coworkers from any device.
Share and collaborate on files securely from any location with real-time backup and restore
AI-powered collaboration features that enhance productivity and deliver smarter insights across UC and Contact Center applications.
Unite enables workers to collaborate from anywhere, on any device.
Unite delivers 99.999% reliability, so you're never out of touch.
No phone system hardware to buy, install, manage, upgrade, or replace.
Unite scales according to the needs of any business.
Unite keeps businesses connected and running even if the power goes out.
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App
Pre-configured phones connect to the feature-rich Unite service wherever they're plugged in.
Stop taking notes, engage in real conversations!
Empowers employees to engage in better conversations and faster wrap-ups by turning customer and team calls into actionable insights with intelligent summaries, transcripts, topics and sentiment analysis.
Stay in the moment. AI that captures everything.
Transform Meetings into actionable outcomes with intelligent summaries that capture decisions, next steps, and key topics—helping teams move faster and stay aligned without extra effort.
Deliver better, quality work, faster!
Accelerates productivity and quality with a generative AI Assistant that simplifies information access and automates work—from writing and coding to summarizing and translating—all inside Unite.
Faster resolutions, more confident agents!
Empowers teams with real-time insights, intelligent automation, and personalized guidance to drive faster resolutions and stronger customer satisfaction—all within their existing app.
Smarter Agent coaching, delivering instant clarity.
Deliver smarter, real-time agent coaching with live sentiment tracking, conversation insights, and instant summaries—helping supervisors guide performance and intervene at the right moment.
Automate time-consuming QA process, reducing effort and costs.
Transform quality assurance with AI-driven evaluations that surface customer sentiment, identify coaching opportunities, and eliminate time-consuming manual reviews.
No more frustrating keypad menu mazes.
Understands caller's live voice transcript, recognizes their intent based on admin set up flows, and automatically routes them to the right place.
Our advanced cloud-based phone system sits directly inside Teams with no extra license needed.
Give users a single Teams app for all their communication and collaboration tools.
Features like call queues, SMS, monitor, whisper, and barge optimize call handling directly inside Teams.
Securely back up your organization's phone calls, meetings, chats and SMS conversations.
Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.
Save time and money with one consolidated bill, flat rate pricing, and shared minutes across users.