Intermedia Training Resources

How To Use Unite Desktop

HostPilot Admin Control Panel

User Guides

Introduction to Unite Desktop App Training (Opens in new window)


Yealink T46S

  • 0:16 - Device Overview
  • 1:44 - Making & Receiving Calls
  • 2:53 - Hold
  • 3:19 - Attended Transfer
  • 3:51 - Blind Transfer
  • 4:20 - Conference Call
  • 5:11 - Park
  • 5:48 - Call flip
  • 6:14 - Call History / Directory
  • 7:17 - Do Not Disturb
  • 7:33 - Call Forwarding
  • 8:26 - Voicemail

Polycom VVX-450

  • 0:16 - Device Overview
  • 1:43 - Making & Receiving Calls
  • 2:55 - Hold
  • 3:18 - Attended Transfer
  • 3:51 - Blind Transfer
  • 4:16 - Conference Call
  • 5:13 - Park
  • 5:51 - Call flip
  • 6:18 - Call History / Directory
  • 7:28 - Do Not Disturb
  • 7:45 - Call Forwarding
  • 8:27 - Voicemail

Conference Yealink CP960


Yealink W52

General Overview

Placing Calls

Conference Calling

Answering Calls

Call Transfer