PG&E Public Safety Power Shutoff is scheduled for Wednesday, October 9th at 4 AM for much of Northern California. For planning purposes, PG&E suggests customers prepare for outages that could last several days. Please take appropriate actions to ensure the safety of your systems if you are in a targeted shutdown area. See if your area is affected here...

Training Resources

IP Phone Training

Intermedia 'The Business Cloud' Logo

Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them.

Intermedia Resources

Zultys Logo

A decade ago, business communications meant office telephones. Today, it’s about bringing it all together. Zultys integrates Voice, Instant Messaging, Email, Video, Web Conferencing – and office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. So you are always connected to your business wherever you need to be 24/7.

Zultys Resources

Mitel Powering Connections

A global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Adopting new software or tools has a major impact on the lives of most users and system administrators. Mitel Customer training can guide you through the transition and help you do your job.

Mitel Resources


Vertical was founded in 2004 and has been recognized as a leader in advanced communications systems and platforms used for unified communications With over 100,000 customer deployments, Vertical continues to develop leading edge products and solutions that enable businesses to engage their employees and better serve customers. Vertical Wave Answers is intended for the every-day end user of the Wave IP unified communications system.

9800 Phone User Guide ViewPoint User Guide

IT Training

SolarWinds® Passportal provides simple yet secure password and documentation management tailored for the operations of an MSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords & client knowledge quick and easy from virtually any connected device.

Solarwinds® Passportal Resources

Solarwinds Passport

Barracuda provides easy, comprehensive and affordable solutions for email protection, application and cloud security, network security and data protection. We are continually innovating to deliver tomorrow’s security technology, today.

Barracuda Resources

Meraki Logo

Comprehensive set of solutions including wireless, switching, security, and communications, all managed through Meraki's web-based dashboard interface.

Meraki VPN Instructions

Pii Protect Logo

Breach Secure Now! helps MSPs focus on the human element of security by combining key components needed to identify, educate, and manage employee vulnerabilities.

PII Protect Resources