PG&E Public Safety Power Shutoff is scheduled for Wednesday, October 9th at 4 AM for much of Northern California. For planning purposes, PG&E suggests customers prepare for outages that could last several days. Please take appropriate actions to ensure the safety of your systems if you are in a targeted shutdown area. See if your area is affected here...

Help Desk Services

Most IT teams spend more time solving the daily "fires" of IT and struggle to stay focused on their primary focus of creating and managing a stable IT network and looking for new technologies and practices for their business.

Smiling Businesswoman on Cell Phone Wearing Pink Jacket

Having a dedicated team to help with these daily IT issues can improve efficiencies & productivity and free up time & resources to work on the bigger IT picture.

We understand that every minute of downtime has a major impact on your company's productivity. We make it a priority to deliver quick response times, a high quality of service and expert problem resolution.

Our 24/7/365 Help Desk Services Include

  • Microsoft and Apple desktop operating systems
  • Thin clients and virtual desktop infrastructure (VDI)
  • E-mail applications and browsers
  • Microsoft Office and leading third-party applications
  • Limited troubleshooting hardware and networks
  • Printer installation and support
  • Mobile phones and tablets integration
  • User administration
  • Desktop performance problems
  • Virus and malware infections

Our experienced Help Desk staff has a track record of solving 85% of user related problems within 15 minutes of the first call.