Description: Zultys Advanced Communicator (ZAC) ver.7, feature overview.
Description: This video shows how Call Handling Rules give you control of how to manage incoming calls.
Description: This video covers notification rules for received voicemails and faxes including escalation.
Description: This video is about using the softphone feature of ZAC.
Description: Description: This video covers the use of Zultys Mobile application for iPhone and Android.
Description: The ZIP 43G is an easy to use, cost effective, business IP phone with a backlit graphical display, 3 programmable soft keys, dual Gigabit Ethernet ports with Power over Ethernet (PoE) and more.
Description: The ZIP 45G incorporates a 3.7” backlit graphical display and dual Gigabit Ethernet ports, in a feature-rich IP phone suitable for the most demanding of users.
Description: The ZIP 47G combines a hi-resolution color display and dual Gigabit Ethernet ports, in a feature-rich IP phone ideal for busy executives and heavy phone users.
Description: The ZIP 49G Smart Media Phone combines productivity enhancing visual communications with the flexibility of the Android operating system, accessed via a 7 inch touch screen, to deliver an outstanding user experience for business professionals.
Description: Detailed description of custom features and buttons you can assign on individual ZIP4 devices.
Description: Overview of Zultys’ SMS feature. Requires: ZAC 6.0 or higher, Zultys Mobile for iPhone 9.2.34 or higher, Zultys Mobile for Android 7.4.42 or higher.
Description: Demonstrates the Call Attached Data functionality which allows you to take notes on a call within ZAC and keep notes attached to the call in the phone system.
Description: Zultys Integrated Call Center solution. Agent view and supervisor view.
Description: Zultys MXreport introduction and tutorial for users.
Topics: MXreports, contact center report, CDR report, report template, custom reports, report
Description: This video demonstrates how you can chat with clients that visit your website directly from ZAC.
Description: This video shows the integration between Zultys MXIE and Lync/Skype for Business unified communications clients.
This video shows both the customer view and agent view of a web chat session.
Requirements: Windows Computer, MXIE software, Zultys Flex Communicator, existing Lync/Skype for Business account (not provided by Zultys)
Topics: Skype for Business, Lync, Integration, MXIE, Presence, Flex Communicator.
Description: This video shows the optional integration of Zultys telephony with Salesforce.com. Make and receive calls from within Salesforce including popping the contact record in Salesforce when one of your contacts calls you.
This video shows both the customer view and agent view of a web chat session.
Requirements: Zultys MX version 11.0.4 or later, Zultys Salesforce CRM license, and a Salesforce Enterprise Edition, Unlimited Edition, or Professional Edition account.
Topics: Salesforce, CRM, Integration, MXIE, OpenCTI.