February 1st, 2024 by admin
In today's fast-paced business environment, where customer satisfaction is a key determinant of success, companies constantly seek ways to streamline their operations and enhance customer service. One integral solution that has proven to be indispensable...
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Tags: business, Communication, customer service
Posted in: Support
June 28th, 2023 by admin
Leading MTSP Helps Organizations
Avoid Penalties Due to
Poor Data Management Practices
CONCORD, CA ––
ATS , a leading managed technology
services provider (MTSP), is helping
small to mid-sized businesses
(SMBs) avoid costly penalties and...
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Tags: business, customer service, data protection
Posted in: Press Releases
May 18th, 2022 by admin
Technology Assurance Group and
Intermedia Recognize ATS for Superior
Performance
CONCORD, CA – ATS, a leading managed
technology services provider,
announced today that the company
received Technology Assurance
Group’s top award at the...
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Tags: Award, cloud communications, customer service, TAG, unified communications
Posted in: Press Releases
January 8th, 2020 by admin
CONCORD, CA – ATS Communications is actively engaged in educating the business community with how SMBs can utilize the latest in technology to position themselves to grow substantially in 2020, and if there's a single feature that virtually every...
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Tags: business, cloud communications, Cloud Solutions, Cloud Voice, Communication, customer service
Posted in: Press Releases
March 22nd, 2018 by admin
We announced today that we have been selected to attend Technology Assurance Group’s 18th Annual Convention in San Diego, California on April 28th through May 2nd. TAG is an organization of managed technology services providers (MTSPs) in North...
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Tags: customer service, TAG
Posted in: Press Releases
September 17th, 2017 by admin
We believe your focus should be on productivity and profitability, not the day to day logistics of keeping your network up and
running. Having 40 years experience, and a wealth of best practices to share, the team at ATS Communications...
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Tags: customer service, monitoring, proactive maintenance, security reporting
Posted in: Managed IT Services
August 7th, 2017 by admin
We want take a moment to share with you some updates and provide some clarification with regards to your Toshiba system(s) currently installed. As we shared with you in late spring, Toshiba announced their plans to stop operations in North America of...
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Tags: customer service, Press Release, Toshiba
Posted in: Company News, Support
March 20th, 2017 by admin
Dear Valued Client;
As your trusted advisor, it is our responsibility to proactively communicate with you when events take place in the business technology community. We have received a letter this past week from Toshiba Telecommunications Systems Division...
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Tags: customer service, Press Release, Toshiba
Posted in: Company News, Support
March 6th, 2017 by admin
We are excited to introduce you to your Customer Advocate, Herb Sherman. The Customer Advocate plays a key role in ATS's partnership with you. As his title indicates, his primary responsibility is to be the advocate for our customers.
How will Herb help...
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Tags: ATS Communications, customer service, News, Press Release
Posted in: Company News
March 6th, 2017 by admin
We are excited to introduce you to your Customer Advocate, Janet Stephen. The Customer Advocate plays a key role in ATS's partnership with you. As her title indicates, her primary responsibility is to be the advocate for our customers.
How will Janet...
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Tags: ATS Communications, customer service, News, Press Release
Posted in: Company News
November 7th, 2016 by admin
When you're working with a new service provider, you're often unsure of how processes will work, whether they'll deliver quality service, and if you can trust them. That's why we like to share our customer testimonials. By reading a few, you get to know...
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Tags: customer service, feedback, quality service, testimonials
Posted in: Company News