We Are Working Hard to Educate Customers on Cloud Technologies
May 5th, 2020 by admin
As more companies are switching to a remote workforce, there is a learning curve to using the new technology. Whether it is adjusting to the unified communications (UC) software or learning how to communicate over a video conference efficiently, ATS Communications is working hard to ensure that our customers are trained on the new technologies.
Training
During these difficult times, we are using all of the tools at our disposal to ensure our customers are able to get the most out of their cloud technology. We have been handling training sessions by doing screen shares to walk our clients through the UC software capabilities.
As our customers grow accustomed to the UC software, they are beginning to see the added value. The increased mobility and collaboration afforded by the cloud is offering real benefit to their business. With Microsoft Teams, collaboration is easy and efficient. Our customers can hold on-the-spot meetings, share files, and sync calendars. Having these tools at their fingertips makes working remotely much less stressful and allows their employees to be efficient and productive.
On-site Calls
Our technicians are still going out to calls at essential businesses. Before they go out, we ensure that the company is set up for social distancing, and all of our technicians are wearing masks and carrying wipes. We are taking every precaution to ensure the safety of all employees involved.
Help Desk
Our help desk is still available 24/7/365, and we will work diligently to resolve any issues that may arise while your business is working remotely. We are able to troubleshoot most issues, including virus and malware issues, desktop performance problems, email applications, and more.
ATS Communications is working hard to ensure that all of our customers are set up and able to work from home efficiently. We offer a variety of services and tools to keep them collaborating and able to hold effective communication amongst themselves and with their customers. It is not too late to transition to a remote workforce and get set up with cloud technologies. Contact ATS Communications today!