April 1st, 2024 by admin
Reducing downtime is critical to achieve business continuity. Implementing robust business continuity plans and reliable data backup solutions ensures quick recovery from disruptions. Companies can, therefore, achieve remarkable results by identifying...
March 18th, 2024 by admin
As the sun rises, casting light over cities bustling with life, businesses worldwide awaken to a new day's challenges and opportunities. The hybrid workforce model is a beacon of flexibility and adaptability in the modern workplace. But with this...
Posted in: Solutions
December 18th, 2023 by admin
In the past, the management of an internal communications system involved the purchase, upkeep, and upgrading of hardware and software. These processes were expensive and inefficient, often requiring the retraining of technical support staff. ...
Posted in: Solutions
October 16th, 2023 by admin
Securing both physical and digital domains is a critical concern for businesses today. Access control systems offer robust solutions for guarding valuable assets and sensitive information. More than just restricting unauthorized entry, these systems...
Posted in: Solutions
September 1st, 2023 by admin
In today's data-driven world, businesses are experiencing an exponential increase in the volume of digital information they generate and handle. This data influx presents both opportunities and challenges, making data storage, management,...
Posted in: Solutions
July 1st, 2023 by admin
In the digital age, where personal and sensitive information is increasingly stored and accessed online, ensuring the security of our data has become paramount. With the proliferation of online accounts and the growing complexity of passwords,...
Posted in: Solutions
June 15th, 2023 by admin
Remote monitoring and management (RMM) technology is one of the most powerful tools available for businesses today. It provides a range of benefits that help companies improve their efficiency, performance, and profitability. By taking...
Posted in: Solutions
April 4th, 2023 by admin
Unified Communications as a Service (UCaaS) is an all-in-one communications solution that combines voice, video, messaging, and collaboration functions into a single platform. UCaaS enables users to communicate using any device or application from...
Posted in: Solutions
January 5th, 2023 by admin
Cloud phone systems are quickly becoming the standard for any business that wants to stay competitive. Moving your company's phone system to the cloud allows you to access more advanced features and get better scalability than ever before. Here are...
December 27th, 2022 by admin
A virtual desktop for businesses is a computing system that allows multiple users to access the same computer from different locations. This type of technology provides an affordable, convenient way for organizations to provide their employees with...
Posted in: Solutions
October 24th, 2022 by admin
Unified Communications as a Service (UCaaS) is a cloud-based communication and collaboration solution that offers a comprehensive set of features and tools. It provides businesses with a cost-effective and scalable way to improve communication and collaboration...
July 11th, 2022 by admin
In today's digital world, where most transactions are done online, and users don't need to go outside their homes to get most things, it attracts some aspects we digitally aren't prepared for in real life. The more businesses and institutions...
Posted in: Solutions
June 8th, 2022 by admin
There is no denying that technology has made our lives easier and far more convenient. From the ability to connect people through a single tap on your phone to conveniently finding answers with one Google search, the world has come a long way. Another...
March 21st, 2022 by admin
Are you looking for a technology partner for your business that can provide you with all your IT needs and solutions to improve your business? Then you have come to the right place. ATS Communications is an industry leader in IT solutions that has...
January 24th, 2022 by admin
The internet has devolved into a dangerous environment littered with malicious links, computer viruses, and malware. Data breaches are growing more common, and unwary consumers are more susceptible than ever. There are millions of cyber threats...
Posted in: Solutions
April 28th, 2021 by admin
With the Legion of Downtime out there conspiring to shut down businesses, who can protect your business and save you from their hefty costs? ...
Posted in: Solutions
April 1st, 2021 by admin
For more than 40 years, ATS has provided innovative technology to California businesses. We pride ourselves on our reputation of designing, implementing, and proactively supporting solutions for clients. Our technology solutions provide companies...
January 13th, 2021 by admin
Leading Managed Technology Services Provider Educates Businesses on Dramatic Increase in Cybercrime Directed at Small-Business Owners and How to Prevent It CONCORD, CA - ATS Communications, a leading managed technology services provider (MTSP),...
Posted in: Press Releases, Solutions
December 31st, 2020 by admin
Many companies have made the switch to remote working this year due to the pandemic, doing their best to adapt to changing work culture. However, the struggle doesn't end with just establishing your remote operations. Now that you've reacted, it's...
December 8th, 2020 by admin
Moving to the cloud will increase your business's cybersecurity. The secure data centers utilized to host data and applications are much more secure than what would typically be found in an on-premise setup. There are many different ways that hackers...
Posted in: Solutions
December 1st, 2020 by admin
Businesses that have switched to a remote workforce are faced with new challenges such as collaboration and communication. Employees who are used to working in an office environment may find the transition difficult since they can no longer pop into...
September 30th, 2020 by admin
Any business can tell you that there are a lot of choices for working remotely, as the pandemic forced many of them to learn the sheer volume of options available. However, some options are better than others when it comes to setting up your remote...
Posted in: Solutions
August 18th, 2020 by admin
Businesses have been forced to adapt to the coronavirus by moving their workforce to remote offices. Moving to a remote workforce can be challenging, regardless of the circumstances, but doing it in a rush can create problems for your business....
July 23rd, 2020 by admin
Companies made the switch to remote work to keep employees safe from COVID-19, and with the pandemic still affecting businesses, long-term remote work appears to be the solution. Ensuring your employees have the tools and infrastructure to be successful...
July 20th, 2020 by admin
Businesses everywhere have learned that disaster can strike at any time, and they can last for unforeseeable lengths of time. Now more than ever companies need to plan and make contingencies for when the worst comes to pass. They need to utilize backup...
June 30th, 2020 by admin
As the mandates for isolation and closure are slowly lifting, many business are finding themselves presented with a new challenge. What do they do with their newly founded remote workforces? While some choose to transition them back into the office...
June 9th, 2020 by admin
With businesses moving to a remote workforce, they face different challenges that they didn't deal with before. One of those challenges is how to keep your network secure while operating under a remote model. Here are some recommendations to ensure...
June 3rd, 2020 by admin
As businesses are transitioning to a remote workforce during the COVID-19 pandemic, they require tools to allow their employees to be productive and efficient while at home. Additionally, as budgets tighten, businesses need a cost-effective way to help...
May 5th, 2020 by admin
As more companies are switching to a remote workforce, there is a learning curve to using the new technology. Whether it is adjusting to the unified communications (UC) software or learning how to communicate over a video conference efficiently,...
April 30th, 2020 by admin
Businesses everywhere are making the switch to working remotely, as COVID-19 causes people to be quarantined in their homes and offices to keep their doors shut. This has left certain businesses in a precarious state, as many of them relied heavily...
Posted in: Solutions
April 9th, 2020 by admin
As we face together the reality of needing to work remotely for an extended period, rely on the ATS team to help you make the best total decisions for your company and your staff. We can help navigate all the technical offerings being made by multiple...
April 2nd, 2020 by admin
With the growing COVID-19 crisis, it is becoming increasingly necessary for your employees to be able to work remotely. At ATS Communications, we have cloud solutions that will give your company the mobility to adapt to the rapidly changing landscape....
March 30th, 2020 by admin
ATS has collected tips and actual client experiences & lessons about how to stay productive, cyber-safe, and get the fastest service from us right now. What's Happening Right Now The support load continues to be heavy. Some clients did not shelter...
March 13th, 2020 by admin
It May Not Be As Hard As You Think In these unprecedented times, some businesses are evaluating their options for their staff to work remotely so they can continue to conduct daily operations. If you are considering these options, but have questions,...
Posted in: Solutions
March 4th, 2020 by admin
Your business's IT security is critical to its well-being and success. Your company likely stores copious amounts of sensitive data about your finances and your customers' information. Keeping this information protected is critical, and that's...
February 27th, 2020 by admin
With each passing year progressively, more businesses are switching over to the Cloud. Yet there are still companies that haven't made the leap or taken advantage of this innovative technology. Many business owners are still hesitant to shift...
January 29th, 2020 by admin
With every passing year, a new application inevitably gets presented as the future of technology. However, one such innovative technology has been universally considered the assured future since it was brought up in 2006. The Cloud has been progressively...
January 9th, 2020 by admin
Network security is a hot topic nowadays, and rightfully so. Protecting your data networks from hackers is one of the most important things your business needs to do. But, has your company taken the necessary steps to protect its physical location,...
December 3rd, 2019 by admin
Has your business been affected by the recent catastrophic California Wildfires? At ATS, we not only have the solutions to assist in the recovery of your operation, but in this post, we'll also highlight some excellent relief programs...
November 21st, 2019 by admin
As cyber-attacks continue to intensify, businesses are having a hard time finding skilled cybersecurity workers to protect their operations. The cybersecurity industry has taken a significant hit with the labor shortage causing many companies to fall...
Posted in: Managed IT Services, Support, Services, Security, Solutions
November 8th, 2019 by admin
Are you experiencing an influx of operating costs due to maintenance and upgrades for your IT and phones? Or are you a small business looking to avoid paying for unnecessary IT costs? It may be time to rethink your IT investment strategy and join our...
November 2nd, 2019 by admin
SOCKS stands for Secure Over Credential-Based Kerberos Services, which is also known as SOCKets and is one of the earliest network protocol systems ever used. This protocol allows users to employ client-based applications and web servers transparently...
September 30th, 2019 by admin
There are still many businesses that continue to operate on the Windows 7 platform, as it has been the most widely used operating system in the world. However, Windows 7 is quickly approaching its end of life due to the latest rollout of Windows 10,...
Posted in: Managed IT Services, Services, Solutions
September 25th, 2019 by admin
The cloud is transforming the way businesses operate, allowing for far more flexibility, efficiency, and better manageability than ever before. Cloud computing gives users on-demand network access with tons of resources that can be made...
August 20th, 2019 by admin
The average workplace can be a money pit with unhappy employees who, in turn, produce unsatisfied customers and create a workplace disaster. The key to improving your business is by empowering your employees to work how they want to and using technology...
Posted in: Cloud, Managed IT Services, Solutions
July 14th, 2019 by admin
It is common for companies to underestimate their security risks and think that specific attacks could never happen to their business until it happens. While it is always essential to stay prepared no matter the likelihood of an attack,...
July 10th, 2019 by admin
Many businesses have changed the traditional business model to adapt to the way people now choose to work. With Workplace-as-a-service, small to mid-sized businesses can be fully functional and successful, without being in a physical workspace environment....
Posted in: Solutions
June 19th, 2019 by admin
Switching from an old phone system to a modern system is something that many enterprises resist. Some businesses cling to their legacy phone system due to the reliability and only look to change when something happens. While traditional...
Posted in: Solutions
April 20th, 2019 by admin
The possibilities are endless when it comes to being in the cloud. The majority of businesses are already in the cloud in some capacity, and your business may be one of them but are you entirely utilizing the benefits of the cloud? Private data centers...
January 24th, 2019 by admin
When disaster strikes, it leaves ruin in its wake. It can destroy everything leaving nothing behind when its over. Sometimes you're lucky if your office building is left standing, after all, is said and done. While things like your servers, computers,...
Posted in: Backup, Cloud, Managed IT Services, Services, Solutions
December 7th, 2018 by admin
ATS provides IT consulting services for many industries, from nonprofit and Legal sectors to healthcare and biotech, we offer industry expertise to help you expand your business to the next level. As companies start to grow and evolve, many concerns...
Posted in: Solutions
September 27th, 2018 by admin
Are your wires getting crossed? No matter how many gadgets you add, the quality of your communications starts with properly structured cabling. You need a solid foundation that supports your company’s technology goals. Your cable infrastructure...
Posted in: Solutions
July 10th, 2018 by admin
Running automatic updates for applications and operating systems helps protect your company's digital devices, but those updates can harm productivity if not well managed. Unpatched software is the single biggest security risk in the workplace, so it's...
July 3rd, 2018 by admin
If your business is considering a Bring Your Own Device environment, there's a great deal of security preparation work to do beforehand. A successful BYOD strategy and BYOD policy is all about finding the sweet spot of control, where your business is...
Posted in: Solutions
June 21st, 2018 by admin
The dark web is a hive of scum and villainy that waits for the opportunity to steal your valuable information - and potentially even steal your identity. Taking these valuables and using them to harm you and others is a scary thing to think about isn’t...
June 19th, 2018 by admin
Financial services providers find their IT challenges list is always growing because of security issues, employee needs, customer protection, regulatory laws and business requirements. Keeping up with IT concerns is important not just because failing...
Posted in: Solutions
June 10th, 2018 by admin
As a business with a highly mobile workforce, you need File Sync and Share (FSS) solutions that are not going to leave your important business data exposed. With people being more and more on the move and often switching between devices, from desktop...
Posted in: Solutions
May 14th, 2018 by admin
We've talked a lot recently on our blog about everything from new partners, to virtualization, cloud solutions and carriers but now we want to get back to the basics and talk with you about your phone solutions. Having a reliable and effective phone...
Posted in: Solutions
May 3rd, 2018 by admin
Often, businesses don't prepare for email disasters until after one has hit. But while email may comprise just a small part of a company's day-to-day operation, an email disaster can have a staggering impact on your business. The 2016 Democratic National...
April 26th, 2018 by admin
It's easy to grow jaded about presentation software. After all, each new version of PowerPoint and Keynote may feel like the equivalent of the same old room getting a new coat of paint. However, new tools and apps offer all sorts of fresh and clever ways...
Posted in: Solutions
April 19th, 2018 by admin
The FCC net neutrality 3–2 repeal vote of December 2017 could lead to major concerns for IT staff at small and medium businesses. As of February 2018, the FCC is continuing to move toward the net neutrality repeal, but actual business changes will take...
April 11th, 2018 by admin
Law firms face many unique IT management challenges that stem from the confidential nature of the information they work with. And that confidential data is why law firms must make the protection of information a key IT priority. Threats can come from...
Posted in: Managed IT Services, Services, Solutions
March 19th, 2018 by admin
As a business owner, ATS knows that your number one priority is the safety and security of your employees and assets. Whether you want to ensure that you’re covered in case of theft, vandalism or other crime or you just want the freedom to check...
Posted in: Solutions
March 19th, 2018 by admin
Giving a presentation can be stressful, so dealing with technology issues at the last minute is the last thing you want when attempting a professional delivery. The following technology preparedness checklist can help you make a good impression rather...
Posted in: Solutions
March 5th, 2018 by admin
When used well, instant messaging tools can increase productivity while offering secure information exchange in your office. Messaging works in business environments because it's less involved than email, easy to queue and fast to respond. Several free...
Posted in: Solutions
February 28th, 2018 by admin
Because IT staff get so invested in making sure software, networking and security elements are working, they sometimes overlook the human, environmental and contingency planning factors that can invite workplace IT disasters. In many cases, preventative...
Posted in: Managed IT Services, Solutions
February 5th, 2018 by admin
Businesses have a lot to gain by hiring remote employees, including the ability to recruit from a larger talent pool and the potential for less expensive workplace accommodations. However, remote employees introduce new challenges in IT security because...
Posted in: Solutions
February 1st, 2018 by admin
It seems like not too long ago, we were still storing most of our data on desktops, maybe securing a backup on the most vital data on disks and a remote drive. As our data storage increased these past couple decades, our hard drives and servers got larger...
Posted in: Solutions
January 22nd, 2018 by admin
For many businesses, it is difficult to gauge how helpful IT management can be in the workplace on a day-to-day basis — mainly because when things are going well, there's little to notice. Some of the most important benefits of an IT managed services...
Posted in: Managed IT Services, Solutions
December 28th, 2017 by admin
Avoid costly data security breaches by training your staff to check for secure connections when handling private information on the Internet. Secure Hyper Text Transfer Protocol, or HTTPS, is a technology legal, healthcare, and financial businesses use...
December 28th, 2017 by admin
There are many ways to reuse an old computer. Replacing an old computer that still works is a good feeling. The device survived the replacement cycle. However, some desktops and laptops have the potential to lead second lives in the workplace. Re-assigning...
Posted in: Solutions
November 22nd, 2017 by admin
After years of improving smartphone glass durability, a shift design is bringing back the perils of dropping the device only to discover the glass has cracked on impact. The newly released iPhone 8 and iPhone X aren’t doing well in drop tests, with screens...
November 16th, 2017 by admin
Businesses use surge protectors every day without thinking about them; however, they are an incredibly important piece of technology that can make the difference between a $20.00 and a $2,000.00 equipment replacement. While uncommon, a power surge can...
October 10th, 2017 by admin
Wireless charging in the workplace has the potential to make it easier for your employees keep their arsenal of devices running throughout the day with fewer of those pesky low battery warnings. Until recently, wireless charging hasn't been as good at...
Posted in: Solutions
September 26th, 2017 by admin
With proper planning, your business can take advantage of USB flash drive technology to increase productivity, while eliminating most of the medium's inherent risk. The USB flash drives likely lying around your business offer excellent opportunities to...
September 12th, 2017 by admin
It's easy to take a functional Internet connection for granted until it's no longer working. When that Internet connection inevitably goes down, your business could be left scrambling to figure out how to keep working until service is restored. The best...
Posted in: Managed IT Services, Solutions
August 22nd, 2017 by admin
In July of 2017, some Windows 10 users received an error message when trying to install the Creators Update, stating, "Windows 10 is no longer supported on this PC." This first-of-its-kind problem stems from an incompatibility with a handful of Intel's...
Posted in: Managed IT Services, Solutions
July 26th, 2017 by admin
As part of our efforts to offer innovate technologies to our customers, ATS Communications has announced they will now be offering an alternative to MPLS and similar internet connection solutions. Software-Defined Networking in a Wide Area Network (SD-WAN)...
July 5th, 2017 by admin
It happens in every office eventually: an employee is going about their workday and suddenly their computer or monitor won't turn on. Fortunately, there's gold in those unused desktops and laptops stuck in the storage closet. Aside from the computers...
June 27th, 2017 by admin
ATS Communications will now offer a turn-key; television, internet, nurse call, business and residential phone service in a managed solution to the senior living communities across the nation. We are an elite provider of managed IT services that is capable...
Posted in: Press Releases, Solutions
June 13th, 2017 by admin
Many small-to-medium businesses (SMBs) have taken to hosting their own intranet to increase productivity in the workplace. For those unfamiliar with the term, "intranet" is not a typo, but rather an internal network that behaves like a private Internet....
Posted in: Solutions
May 23rd, 2017 by admin
When trying to determine if a piece of technology is simply old or completely obsolete, keep in mind that there are different criteria for Android and iOS devices than for desktop and laptop computers. An employee stuck using an obsolete device is likely,...
May 16th, 2017 by admin
Voice over Internet Protocol (VoIP) solutions can help small and medium businesses increase productivity by enhancing your communication potential. VoIP isn't just a simple digital upgrade over your existing office analog phone service: It opens the...
Posted in: Solutions
May 10th, 2017 by admin
It happens to everyone: You turn your computer back on after you intended to leave the office, or come in early to get a head start on a new project, only to be greeted by a 20-minute operating system (OS) update session. This common workplace frustration...
Posted in: Solutions
May 3rd, 2017 by admin
Anyone who has ever lost years of work due to computer failure will tell you that backing up your devices can save you considerable heartache and frustration. Reliable, redundant, and regular data backups are your business's best strategy for disaster...
Posted in: Solutions
April 5th, 2017 by admin
If one of your office computers always seems to shut down or slow to a crawl at the busiest of times, you may have a case of overheating on your hands—especially if IT can't find anything wrong on the software level. Performance hiccups might seem like...
March 1st, 2017 by admin
When it comes to your office computers, a little bit of spring cleaning goes a long way. Sure, cleaning office computers can seem tedious. But think of it like preventative maintenance on a vehicle: In the best-case scenario, you'll never know all the...
February 23rd, 2017 by admin
It's quite common that, over time, Windows systems accumulate a laundry list of programs that load when a user signs in. While generally benign, most of these "startup" programs are unlikely to actually benefit the user—so the computer ends up...
Posted in: Managed IT Services, Solutions
February 15th, 2017 by admin
It's a familiar sighting in the workplace: the employee with half a dozen sticky notes attached to their computer monitor. While not the most confidential or elegant solution, these employees are on to something. Fortunately, technology has stepped in...
February 8th, 2017 by admin
Your employees' computers may not be up to speed anymore after two or three years of use, but in many cases your staff can upgrade or tune up these devices to keep pace with work demands. Upgrades can often be purchased and installed for under $100 a...
Posted in: Managed IT Services, Support, Solutions
February 1st, 2017 by admin
Multi-tasking wizards have a secret: Modern operating systems offer a handy technique for managing multiple windows while maximizing available screen space, significantly increasing productivity. Depending on the OS, this feature may be referred to as...
January 27th, 2017 by admin
There's been a lot of talk lately about data protection, hackers, best practices for emails and storage - we can understand if you're a bit worried about your business. Much of our work these days runs through networks and servers. Is your business taking...
January 24th, 2017 by admin
Unlike most IT security threats, phishing scams attack the human element instead of the machine element. Phishing scams try to bait a person into exposing confidential information by posing as a legitimate, reputable source, typically by email or phone....
November 11th, 2016 by admin
In September 2016, Apple announced that the iPhone 7 will not feature a 3.5mm jack—meaning anyone who wants to use standard headphones (or the credit-card scanning Square Reader) will need an adapter. Only time will tell if removing the century-old...
October 26th, 2016 by admin
Work-disrupting messages like “please connect charger” and “plug in or find another power source” can be a huge source of frustration—not to mention a major productivity killer—for employees on the go. Nobody wants to see their phone battery go belly-up...
Posted in: Data, Managed IT Services, Solutions, Knowledge
September 28th, 2016 by admin
If your staff is complaining about slow Internet access at your office, it’s time to consider how well the Wi-Fi network is configured. Slow Wi-Fi is best known, after all, for transforming an otherwise ideal work environment into a slow-boiling pot...
September 21st, 2016 by admin
IoT devices have incredible potential to make your office more efficient. Previously we’ve discussed the caveats IoT devices bring to the workplace a few times, but today we’re going to focus on how these devices can increase productivity. It’s easy...
Posted in: Managed IT Services, Solutions
September 13th, 2016 by admin
Water-resistance probably isn’t on the feature checklist for your employee smartphones—but judging by how many of these devices meet an untimely end via liquid damage, it should be. It probably doesn't come as a surprise that dropping the device...
August 30th, 2016 by admin
Those old servers your business no longer uses—and keeps running anyway—are more than just a security risk: They’re hurting your firm’s bottom line. The term comatose server describes a functional server, connected to a network, that sits idle virtually...
August 24th, 2016 by admin
Secondary monitors have incredible potential to increase productivity in the workplace. It might not seem like much, but minimizing, maximizing, and arranging application windows on a single computer monitor can take up a significant amount of time....
Posted in: Managed IT Services, Solutions, Knowledge
August 16th, 2016 by admin
Secure passwords and recovery strategies are an essential part of doing business in the digital age—and password manager programs can help streamline the process. Password managers store and, often, automate login credentials for individuals across...
Posted in: Managed IT Services, Solutions, Knowledge
August 2nd, 2016 by admin
Not all storage devices were built to stand the test of time, so it’s important for every business to ensure its data is backed up on a reliable platform. If you’ve ever needed to reference financial records or court cases from a decade ago, you’ll...
July 26th, 2016 by admin
Last time, we talked about several handy do-it-yourself online tools to measure your office broadband speed. If your online connections aren't quite as fast as you expected from your service provider, don't be afraid to show them the "hard numbers"...
Posted in: Managed IT Services, Support, Solutions, Knowledge
July 12th, 2016 by admin
If you've looked over our previous posts since we've started our blog, you know how serious we are about protecting your company from everyday cyber-threats—mainly phishing, ransomware, and various other malware. Today we'd like to discuss a different...
Posted in: Managed IT Services, Solutions, Knowledge
June 21st, 2016 by admin
More and more businesses are switching their storage solutions from hard disk drives (HDDs) to solid state drives (SSDs) for one simple reason: the appeal of faster loading times and increased productivity. However, HDDs can still be the better choice...
Posted in: Solutions
May 15th, 2016 by admin
Datto Drive is a new product we are offering that was just released this month! It is similar to Dropbox; it provides an easy way to share files and work cohesively with everyone in your organization! There is an introductory offer of 1 year of 1TB of...
Posted in: Solutions
March 28th, 2016 by admin
If you’re thinking about investing in the cloud, we can help. The cloud is an emerging, growing solution. The cloud alleviates many of the problems associated with premise-based communications, physical space constraints, hardware obsolescence, incompatibility,...
October 9th, 2015 by admin
Video surveillance does more than just protect your business from crime. It protects your staff in case of customer disputes. It enforces safe work conditions. It allows you to see whether procedures and protocols are being followed. ATS's video surveillance...
Posted in: Solutions
August 27th, 2013 by admin
Managed Service Providers - or MSPs - are tasked with the critically important job of managing IT to help businesses run smoothly. Information Technology is the foundation upon which businesses operate, communicate, and grow, and must therefore...
Posted in: Managed IT Services, Solutions