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Why Migrating from a Legacy Phone to VoIP Is Exactly What Your Business Needs

June 19th, 2019 by admin

Old fashioned phone

Switching from an old phone system to a modern system is something that many enterprises resist. Some businesses cling to their legacy phone system due to the reliability and only look to change when something happens. While traditional legacy phone systems may be reliable for your business now, it might not keep up as your business starts to grow. It can be even more costly the longer you wait to make the switch.

As a phone system approaches end-of-life, is it wise to hang on to it? When is a good time to make the switch? This all depends on your business, but moving to a cloud-based phone system like VoIP will likely improve your business. Here are a few reasons why your business can benefit from making the switch from your legacy system to a VoIP phone system.

Let's start with costs. Traditional phone systems typically offer no free calling, with fees for international and even internal calls made within your organization; which can add up to a lot each month, depending on the type of business you have.

Some traditional phone systems like PSTNs (public switched telephone network) require expensive setup costs and equipment like dedicated phone lines and hardware to keep operations running. Maintenance, additional upgrades, and extra features like call waiting, call forwarding and call transferring come with extra costs as well. With VoIP, most calls, both local and international, are free. In some cases, depending on the provider, calls made to other VoIP phones are free, but calls made to different types of phones may come with a nominal fee. There is no need for any extra equipment or hardware and additional phone lines come standard and at no extra costs.

VoIP phones use internet connectivity and cloud computing technology, so it is feature-rich and comes with applications and software that many businesses can use to enhance operational efficiency and productivity. Features like text, email, call forwarding, call waiting, call transferring, and auto attendant are just a few of the many features that enhance call performance and operations. Mobility is also a significant factor that many businesses love about this cloud-based phone system. Since a VoIP phone has a built-in address, you can take the phone wherever you go as long as you have internet connectivity.

Holding on to that legacy phone system may seem appealing, but it may not be the best thing to do if you have a growing business. Of course, doing your research and speaking with industry professionals about your options and if it is the right time to make the switch is essential. VoIP phone systems contain a vast amount of tools and resources that can propel your business forward, and it is a system that will stay with your company for a very long time. Are you interested in making the switch? Team ATS is here to help you every step of the way. Our experts understand your business and aim to provide you with what will benefit your operations in the long run. Contact us today, and we can help you find the right solution for your business.

Posted in: Solutions