November 18th, 2024 by admin
In today's fast-paced digital landscape, IT professionals are faced with a never-ending cycle of challenges, from minor hiccups to major system failures. It's a constant grind of putting out fires, leaving little time for strategic planning and proactive...
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Tags: business, help desk, quality service
Posted in: Services
April 17th, 2024 by admin
An employee is having trouble with a new accounting software she's been working with. She calls the help desk and tells the assistant about the error message she is getting. After a few questions to determine the nature of her error, the assistant...
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Tags: business, Communication, help desk
Posted in: Services
July 17th, 2023 by admin
In today's technology-driven and fast-paced world, businesses rely heavily on their information technology (IT) infrastructure for streamlining operations, improving productivity, and driving growth. However, as technology continues to evolve at...
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Tags: business, help desk, service
Posted in: Services
November 21st, 2018 by admin
Anyone in IT can tell you that it's a hectic job to manage. You have to make sure everything tech related is running smoothly and efficiently. That's if it's a good day. On a bad day, they are working hard to fix whatever has gone wrong on top of their...
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Tags: help desk, IT Support , managed services, Solutions
Posted in: Services
January 18th, 2018 by admin
ATS knows all too well the troubles that many IT teams have, balancing daily troubleshooting support with the management of service providers, technology projects, and network management. Why not free up their time to focus on the work they’re best at?...
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Tags: help desk, IT Support
Posted in: Support