ATS uses a team effort to coordinate your unique installation. The installation process starts from the day you select ATS as your partner and continues through many thorough steps to ensure a smooth installation including:
Assigning an Installation Coordinator: The coordinator's job is to manage each step of the process and to see that everything is being done in a timely manner to meet your expected installation date.
A Planning Meeting with You: A meeting will be set up by the installation coordinator with you and your account executive, and the technician who will be doing your installation. The purpose of this meeting is for you to meet your technician and discuss your requirements for the installation. ATS will go over your floor plans, discuss any cabling requirements, collect all necessary information for voice and data carrier service orders, and prepare an implementation schedule to provide you with a timely installation.
ATS will handle all coordination with any other vendors so you should not have to make a single phone call. You can expect ATS to be your single point of contact for all of your telecommunication needs.
An Implementation Schedule: This schedule is a time line for your installation and will be prepared with your input during the Planning Meeting. This calendar of events allows ATS and you to coordinate schedules to eliminate any unnecessary confusion, minimize disruptions in your organization's business operations, and assure a smooth cut over to your new telecommunications system.
Complete Quality Checking and Testing: Before any equipment is brought to your site, ATS tests and checks all components for any possible defects. Once the equipment has been installed, ATS tests and checks all components again to assure optimal performance from the very first call.