February 10th, 2023 by admin
Cyber security awareness training is a program designed to educate employees about the risks of cyber-attacks and other digital threats, the importance of establishing secure online practices, and how to respond if they become victims of an attack....
Posted in: Services
January 16th, 2018 by admin
Hot off the tail of the massive 2017 Equifax breach that exposed personal information of 143 million customers, businesses are on high alert concerning IT security in 2018. While the IT security industry has been successful in mitigating and cracking...
Posted in: Security
December 28th, 2017 by admin
There are many ways to reuse an old computer. Replacing an old computer that still works is a good feeling. The device survived the replacement cycle. However, some desktops and laptops have the potential to lead second lives in the workplace. Re-assigning...
Posted in: Solutions
November 22nd, 2017 by admin
After years of improving smartphone glass durability, a shift design is bringing back the perils of dropping the device only to discover the glass has cracked on impact. The newly released iPhone 8 and iPhone X aren’t doing well in drop tests, with screens...
November 16th, 2017 by admin
Businesses use surge protectors every day without thinking about them; however, they are an incredibly important piece of technology that can make the difference between a $20.00 and a $2,000.00 equipment replacement. While uncommon, a power surge can...
November 8th, 2017 by admin
It's inevitable: employees working hard on a time-consuming project and then out of nowhere, the lights start to flicker and the power goes out. Suddenly, those workers express their frustration by pulling out their hair because they've just lost hours'...
Posted in: Knowledge
October 17th, 2017 by admin
So far, 2017 has been an eventful year for increasing access to password-alternative smartphone and laptop unlocking techniques. Notably, Samsung added Face unlocking to the Galaxy S8 line and Apple introduced Face ID on the iPhone X. Of particular note,...
Posted in: Security
October 10th, 2017 by admin
Wireless charging in the workplace has the potential to make it easier for your employees keep their arsenal of devices running throughout the day with fewer of those pesky low battery warnings. Until recently, wireless charging hasn't been as good at...
Posted in: Solutions
October 3rd, 2017 by admin
The 2017 Equifax hack is teaching a painful lesson about the necessity of businesses keeping up with software patches for IT security and to avoid catastrophic damage. The hack, which resulted in potentially exposing the financial information necessary...
Posted in: Security
September 26th, 2017 by admin
With proper planning, your business can take advantage of USB flash drive technology to increase productivity, while eliminating most of the medium's inherent risk. The USB flash drives likely lying around your business offer excellent opportunities to...
September 19th, 2017 by admin
Setting up your conference room for wireless screen mirroring is the answer to employees sharing in a collective groan when it's time to connect a computer or mobile device to show a presentation. While setting up the conference room television or projector...
Posted in: Knowledge
September 12th, 2017 by admin
It's easy to take a functional Internet connection for granted until it's no longer working. When that Internet connection inevitably goes down, your business could be left scrambling to figure out how to keep working until service is restored. The best...
Posted in: Managed IT Services, Solutions
September 6th, 2017 by admin
Online retailers are already working on business strategies for the Thanksgiving, Black Friday, and Cyber Monday online shopping weekend months in advance. These three days are the busiest online shopping days for retailers, bringing in nearly $6 billion...
Posted in: Knowledge
August 22nd, 2017 by admin
In July of 2017, some Windows 10 users received an error message when trying to install the Creators Update, stating, "Windows 10 is no longer supported on this PC." This first-of-its-kind problem stems from an incompatibility with a handful of Intel's...
Posted in: Managed IT Services, Solutions
August 15th, 2017 by admin
According to a 2017 published study by Advisen and Experian, one of the biggest threats facing small businesses comes from within, such as overconfidence in the organization's ability to protect itself and recover from cyber security attacks. While businesses...
Posted in: Managed IT Services, Security
August 1st, 2017 by admin
Hijacked accounts are an IT security nightmare, so it makes sense for your company to look at new technology for better ways to keep your digital assets safe. While security professionals are working out new ways to look at what account credentials are,...
Posted in: Managed IT Services, Security
July 18th, 2017 by admin
Spending far too much money on excessively overpowered computer hardware can quickly deplete your company's IT budget, taking funding away from other important expenses. Two exciting products released in June 2017, Apple's new iMac Pro ($4,999) and Intel's...
Posted in: Managed IT Services
July 11th, 2017 by admin
If your business is using 2-factor authentication or 2FA, methods to secure your important accounts, you may need to investigate better ways to implement the practice. Security experts widely recommend using 2FA, a system which utilizes a second security...
June 20th, 2017 by admin
Amazon Alexa, the voice-based intelligent personal assistant you may have seen an early adopter friend use at home, has surprising business use potential to increase productivity in the workplace. Like Apple's Siri, Google Assistant, and Microsoft's...
Posted in: Managed IT Services, Services
June 13th, 2017 by admin
Many small-to-medium businesses (SMBs) have taken to hosting their own intranet to increase productivity in the workplace. For those unfamiliar with the term, "intranet" is not a typo, but rather an internal network that behaves like a private Internet....
Posted in: Solutions
June 6th, 2017 by admin
Computer memory market trends could play a role in your business’s decision on when to upgrade or replace employee computers. According to PC World, the technology research experts at Gartner predict that prices for both RAM and Solid State Drives (SSDs)...
Posted in: Managed IT Services
May 23rd, 2017 by admin
When trying to determine if a piece of technology is simply old or completely obsolete, keep in mind that there are different criteria for Android and iOS devices than for desktop and laptop computers. An employee stuck using an obsolete device is likely,...
April 11th, 2017 by admin
If your business hasn't already made the switch from Windows 10's predecessors to a new operating system, it's time to make the initiative a priority. While your IT staff doesn't need to upgrade every computer in your office, it's necessary to make sure...
Posted in: Managed IT Services
April 5th, 2017 by admin
If one of your office computers always seems to shut down or slow to a crawl at the busiest of times, you may have a case of overheating on your hands—especially if IT can't find anything wrong on the software level. Performance hiccups might seem like...
March 28th, 2017 by admin
If the sounds of disgruntled employees complaining about poor Wi-Fi connectivity are all too familiar in your SMB, it's time to consider switching to a mesh network. Unlike traditional Wi-Fi networks that use a single point of origin and optional...
Posted in: Knowledge
March 21st, 2017 by admin
With a little bit of effort, your staff can reap all the benefits of a laptop, and many of the perks of a desktop, with a little bit of planning and some additional hardware. It's a common perception that laptops lead in portability, while desktops specialize...
Posted in: Managed IT Services, Knowledge
March 14th, 2017 by admin
The malware infection, discovered in late January, that's been hiding out on Mac and Linux devices for more than two years doesn't mean the security floodgates are open, but it is a reminder that these devices aren't invincible. Apple is calling this...
Posted in: Security
March 9th, 2017 by admin
Network-Attached Storage (NAS) servers are a great asset for small businesses managing data. For the uninitiated, NAS is essentially a streamlined server designed specifically for sharing files between devices. Because of their simplified...
Posted in: Managed IT Services, Knowledge
February 1st, 2017 by admin
Multi-tasking wizards have a secret: Modern operating systems offer a handy technique for managing multiple windows while maximizing available screen space, significantly increasing productivity. Depending on the OS, this feature may be referred to as...
January 18th, 2017 by admin
Depending on your industry, modern virtual reality (VR) devices could offer impressive options to improve productivity. The video game industry, for one, has been a major player in pushing VR technology. Despite a handful of flops like Nintendo’s 1995...
Posted in: Knowledge
January 5th, 2017 by admin
If your small-to-medium business (SMB) isn't looking at ways to increase productivity through Cloud services, you could be missing out on exciting opportunities. But while the Cloud offers countless opportunities for business expansion, it can also taking...
Posted in: Cloud
December 21st, 2016 by admin
Phishing attacks are a dangerous and devastating method hackers use to steal personal information and accounts—primarily by striking the user instead of the machine. According to the APWG Phishing Activity Trends Report, the first quarter of 2016 saw...
Posted in: Managed IT Services, Security
December 13th, 2016 by admin
In a rare move, Samsung fully recalled and discontinued production on its previously well-reviewed Galaxy Note 7 model following several verified cases of the devices catching fire. This unexpected turn of events has left a vacuum in the large smartphone...
Posted in: Knowledge
December 7th, 2016 by admin
If your company’s antivirus software is letting you down, you should think twice before installing a second one on a computer: It may actually make things worse. Multiple antivirus programs working in conjunction on the same device is not a case of...
Posted in: Security
November 23rd, 2016 by admin
In September 2016, half a billion Yahoo account users received the bad news that their names, email addresses, phone numbers, and security questions were potentially stolen in a 2014 hack. According to CNET, the Yahoo hack is the largest data breach...
Posted in: Security
November 16th, 2016 by admin
Even seasoned IT pros have made the mistake of not backing up a device—and panicked after losing countless important files because the device failed. We may know better, yes, but that doesn’t mean we’re perfect. On the flip side, we’ve all...
Posted in: Backup, Managed IT Services
November 1st, 2016 by admin
As you probably know already, the United States experienced its largest Internet blackout in history on October 21, 2016, when Dyn—a service that handles website domain name routing—got hit with a massive distributed denial of service (DDoS) attack...
October 26th, 2016 by admin
Work-disrupting messages like “please connect charger” and “plug in or find another power source” can be a huge source of frustration—not to mention a major productivity killer—for employees on the go. Nobody wants to see their phone battery go belly-up...
Posted in: Data, Managed IT Services, Solutions, Knowledge
October 19th, 2016 by admin
Good news: Your IT staff can stop running regular hard drive defragmentation on your office computers. Improvements in technology have rendered this decade-old practice largely irrelevant. One less thing to worry about, as far as we’re concerned. Hard...
Posted in: Managed IT Services, Knowledge
October 12th, 2016 by admin
While modern computers are much more stable than their ancestors, trying to get work done on a slow, malfunctioning computer is still a business world rite of passage. Troubleshooting bad behavior on your work computer can, of course, be a tedious...
Posted in: Managed IT Services, Knowledge
September 21st, 2016 by admin
IoT devices have incredible potential to make your office more efficient. Previously we’ve discussed the caveats IoT devices bring to the workplace a few times, but today we’re going to focus on how these devices can increase productivity. It’s easy...
Posted in: Managed IT Services, Solutions
August 24th, 2016 by admin
Secondary monitors have incredible potential to increase productivity in the workplace. It might not seem like much, but minimizing, maximizing, and arranging application windows on a single computer monitor can take up a significant amount of time....
Posted in: Managed IT Services, Solutions, Knowledge
August 16th, 2016 by admin
Secure passwords and recovery strategies are an essential part of doing business in the digital age—and password manager programs can help streamline the process. Password managers store and, often, automate login credentials for individuals across...
Posted in: Managed IT Services, Solutions, Knowledge
July 26th, 2016 by admin
Last time, we talked about several handy do-it-yourself online tools to measure your office broadband speed. If your online connections aren't quite as fast as you expected from your service provider, don't be afraid to show them the "hard numbers"...
Posted in: Managed IT Services, Support, Solutions, Knowledge
July 19th, 2016 by admin
How fast is your company's broadband Internet speed compared to ten years ago? Chances are that while your online connection at work back then was faster than your first home Internet service (think of that annoying dial-up modem noise), if you tried...
Posted in: Managed IT Services, Support, Knowledge
June 7th, 2016 by admin
One of our pet peeves with some of our new customers is that once we come in to upgrade their IT network, they're careless about disposing their old hardware—specifically, their PC hard drives. They think that by simply deleting their existing files—email,...
Posted in: Data, Managed IT Services, Knowledge
May 17th, 2016 by admin
Let’s talk about desktop monitors. In many companies, large or small, an onboarding employee gets whatever display hardware might already reside in their assigned cube—no matter how old it is. But like most computer products, the technology is always...
Posted in: Managed IT Services, Knowledge
April 26th, 2016 by admin
Earlier today the cashier at the local drive-thru miskeyed the amount of cash I gave him into his register. Somewhat sheepishly, he asked if I had a smartphone so I could verify the correct amount of change. Fortunately, I never leave home without it....
Posted in: Managed IT Services, Support, Knowledge
March 15th, 2016 by admin
Hackers can take advantage of a newer technology prevalent throughout your business to break into your network and compromise security: Internet of Things devices. Your business may have never considered that the handy new Smart Thermostats throughout...
Posted in: Security
September 30th, 2013 by admin
Partnering with a Managed Service Provider (MSP) is one of the most important decisions you can make to ensure the longevity and productivity of your SMB. Why? An experienced MSP is a true business partner, reduces and streamlines IT costs, and takes...
Posted in: Managed IT Services